Proactive support that keeps critical systems running
Our managed services and Annual Maintenance Contracts (AMC) provide continuous monitoring, preventive maintenance and responsive technical support for your infrastructure and security platforms.
Everything you need to operate with confidence
Infrastructure Monitoring
Continuous health and performance monitoring of servers, storage and network devices with proactive alerting.
Security Monitoring
Monitoring of security platforms and events, with triage and escalation of suspicious activity.
Preventive Maintenance
Scheduled health checks, firmware and patch reviews, and configuration backups to prevent problems.
Incident Escalation
Clear escalation paths, vendor coordination and ownership of issues through to resolution.
Technical Support
Remote and on-site support from engineers who know your environment.
Reporting & Reviews
Regular service reports and review meetings with recommendations for improvement.
Flexible AMC coverage for your environment
Choose the level of coverage that suits your business. Every AMC is tailored to your systems, sites and service-level requirements.
Essential Care
Core maintenance for smaller environments.
- Scheduled preventive maintenance
- Business-hours remote support
- Configuration backups
- Quarterly health report
Professional Care
Proactive coverage for business-critical infrastructure.
- Everything in Essential
- Infrastructure monitoring & alerting
- Remote & on-site support
- Defined response times
- Monthly service reporting
Enterprise Care
Comprehensive support for complex, multi-site estates.
- Everything in Professional
- Security monitoring & escalation
- Extended support hours
- Named technical lead
- Quarterly service reviews
Why organisations choose managed services
Managed services turn unpredictable break-fix costs into a planned, proactive service — with experts watching your systems so issues are caught early.
- Reduced downtime through proactive monitoring
- Predictable, budgeted support costs
- Access to certified engineering expertise
- Better security through timely maintenance
- Documented environment and clear accountability
Get a managed services or AMC proposal
Share your environment details and we'll recommend the right coverage level.